Privacy Policy

This privacy statement was last updated on 13 July 2024 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

In this privacy statement, we explain what we do with the data we obtain about you via https://milycruch.com/en. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep from you, please contact us.

1. Purpose, data and retention period

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)

1.1 Payments

For this purpose we use the following data:

  • A first and last name
  • A home or other physical address, including street name and name of a city or town
  • Marital status
  • An email address
  • Account name or alias
  • A telephone number
  • IP Address
  • Geolocation data
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement

The basis on which we can process these data is:

Upon the provision of consent.

Retention period

We retain this data until the service is terminated.

1.2 Registering an account

For this purpose we use the following data:

  • A first and last name
  • A home or other physical address, including street name and name of a city or town
  • Marital status
  • An email address
  • Account name or alias
  • Geolocation data
  • A telephone number

The basis on which we can process these data is:

Upon the provision of consent.

Retention period

We retain this data upon termination of the service for the following number of months: 12 months

1.3 Newsletters

For this purpose we use the following data:

  • An email address

The basis on which we can process these data is:

Upon the provision of consent.

Retention period

We retain this data until the service is terminated.

1.4 To support services or products that a customer wants to buy or has purchased

For this purpose we use the following data:

  • A first and last name
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • Account name or alias
  • Geolocation data
  • A telephone number
  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement

The basis on which we can process these data is:

Upon the provision of consent.

Retention period

We retain this data upon termination of the service for the following number of months: 12 months

1.5 To be able to comply with legal obligations

For this purpose we use the following data:

  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement

The basis on which we can process these data is:

Upon the provision of consent.

Retention period

We retain this data until the service is terminated.

1.6 Compiling and analyzing statistics for website improvement.

For this purpose we use the following data:

  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement

The basis on which we can process these data is:

Upon the provision of consent.

Retention period

We retain this data until the service is terminated.

1.7 To be able to offer personalized products and services

For this purpose we use the following data:

  • An email address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement

The basis on which we can process these data is:

Upon the provision of consent.

Retention period

We retain this data until the service is terminated.

1.8 Deliveries

For this purpose we use the following data:

  • A first and last name
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • Account name or alias
  • A telephone number

The basis on which we can process these data is:

Upon the provision of consent.

Retention period

We retain this data until the service is terminated.

1.9 Contact - Through phone, mail, email and/or webforms

For this purpose we use the following data:

  • An email address
  • Account name or alias
  • A first and last name
  • A telephone number

The basis on which we can process these data is:

Upon the provision of consent.

Retention period

We retain this data until the service is terminated.

2. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy. 

3. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organization is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

We have concluded a data processing agreement with Google.

Google may not use the data for any other Google services.

The inclusion of full IP addresses is blocked by us.

4.Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

5. Third-party websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

6. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

7. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

8. Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.

9. Contact details

Milycruch
Domaine de la Grande Castelette
2603 route de Marseille
84140 AVIGNON MONTFAVET
France
Website: https://milycruch.com/en
Email: hello@milycruch.com
Phone number: 0767260005

Appendix

WooCommerce

This accessible language includes the basics of what personal data your store can collect, store and share, and who can have access to the data. Depending on your settings and which extensions you use, the information shared may vary. We recommend consulting an attorney when deciding what information to disclose in your privacy policy.

We collect information when validating an order on our store.

What we collect and store

During your visit to the site, we track:
  • Products you've viewed: We use them to, for example, display products you've recently viewed
  • Location, IP address and browser type: we use them to estimate taxes and shipping costs
  • Shipping address: we will ask you to enter it to estimate shipping costs before you place the order, and to send the order to you!
We use cookies to track shopping cart contents as you navigate our site.

Note: you can detail your cookies policy, and link to this section from here.

When you purchase from our website, we will ask you to provide information including your name, billing address, delivery address, email address, telephone number, payment/credit card details and possibly account details such as ?username and password. This information will be used to:
  • Send information about your account and order
  • Respond to requests, including refunds and complaints
  • Payment processing and fraud prevention
  • Set up your account for our store
  • Comply with any legal obligations, such as calculating taxes
  • Improve our store offers
  • Send you marketing messages, if you choose to receive them
If you create an account, we store your name, address, email, and phone number, which will be used to pre-populate order validation for future orders. We generally store your information for as long as we need it for the purpose for which we collect and use it, and we are not legally obligated to continue storing it. For example, we store order information for XXX years for taxes and accounting. This includes your name, email, and billing and shipping addresses. We also store comments or reviews, if you choose to send them.

Who on our team has access to the data

Our team members have access to the information you provide to us. For example, store administrators and managers have access to:
  • Order information such as what was purchased, when and where it should be sent, and
  • Customer information such as your name, email address, and billing and shipping information.
Our team has access to this information to process orders, issue refunds and support you.

What we share with others

In this section, you should list who you are sharing data with, and for what purpose. This includes, but is not limited to, statistics, marketing, payment gateways, carriers, and third party content.

We share data with third parties who help us manage our orders and store services; For example --

Payments

In this section, you can list which payment platforms you use to receive payments on your store since you need to handle customer data. We've included PayPal as an example, but you should remove it if you don't use it.

We accept payments by PayPal. When processing payments, certain data will be transmitted to PayPal, including information required for payment execution, such as the total amount or billing information. Please read the PayPal privacy policy for more details.
   

WP Smush

Plugin: Smush

Note: Smush does not interact with end users on your website. The only input option Smush has is to a newsletter subscription for site admins only. If you would like to notify your users of this in your privacy policy, you can use the information below. Smush sends images to the WPMU DEV servers to optimize them for web use. This includes the transfer of EXIF data. The EXIF data will either be stripped or returned as it is. It is not stored on the WPMU DEV servers. Smush uses the Stackpath Content Delivery Network (CDN). Stackpath may store web log information of site visitors, including IPs, UA, referrer, Location and ISP info of site visitors for 7 days. Files and images served by the CDN may be stored and served from countries other than your own. Stackpath's privacy policy can be found here.  

YITH Plugins

This sample language includes the basics around what personal data your store may be collecting, storing and sharing, as well as who may have access to that data. Depending on what settings are enabled and which additional plugins are used, the specific information shared by your store will vary. We recommend consulting with a lawyer when deciding what information to disclose on your privacy policy.

 

Loco Translate

This extension does not collect data from your visitors. Administrators and auditors can view the Privacy Policy by Loco Translate.  

MailPoet

MailPoet emails and newsletter

If you are subscribed to our newsletter or if you are a member of our site (you can log in there) or if you have purchased on our site, there is a good chance that you will receive emails from us. We will only send you emails that you have agreed to receive, or that relate to the services we provide to you. To send you emails, we use the name and email address you provide to us. Our site also stores the IP address you used when you signed up for the service to prevent abuse of the system. This site may send emails via the MailPoet sending service. This service allows us to track clicks and opens of our emails. We use this information to improve the content of our newsletters. No identifiable information is otherwise traced outside of this site with the exception of the email address. MailPoet creates and stores two cookies if you use WooCommerce and MailPoet together. These cookies are: Cookie name: mailpoet_revenue_tracking Cookie expiry: 14 days. Cookie Description: The purpose of this cookie is to track which newsletter sent from your site was clicked on and resulted in a purchase from your WooCommerce store. Cookie name: mailpoet_abandoned_cart_tracking Cookie expiration: 3,650 days. Cookie Description: The purpose of this cookie is to track a user who has abandoned their cart in your WooCommerce store so that you can send them an abandoned cart newsletter from MailPoet. Note: The user must have accepted and be a confirmed subscriber.    
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Milycruch is committed to keeping this website up to date and accurate. Should you nevertheless encounter anything that is incorrect or out of date, we would appreciate it if you could let us know. Please indicate where on the website you read the information. We will then look at this as soon as possible. Please send your response by email to: hello@milycruch.com.

Any personal data you provide us with in the context of your response or request for information will only be used in accordance with our privacy statement.

All intellectual property rights to content on this website are vested in Milycruch.

Copying, disseminating and any other use of these materials is not permitted without the written permission of Milycruch, except and only insofar as otherwise stipulated in regulations of mandatory law (such as the right to quote), unless specific content dictates otherwise.

If you have any questions or problems with the accessibility of the website, please do not hesitate to contact us.

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